Terms and Conditions

Business name: Invessiv

Owner: Moritz Hecht

Address: Frankenberger Straße 235, 09131 Chemnitz, Germany

Email: service@invessiv.com

These terms apply to offers, services, and contracts of Invessiv. As a rule, the services are directed at business customers. Contracts with consumers are concluded only in individual cases on the basis of individual offers. Any conflicting or deviating terms of the customer apply only if Invessiv has expressly accepted them in text form. In contracts with consumers, these terms apply only to the extent that no mandatory statutory provisions take precedence.

The presentation of services on the website, in introductory calls, or in other information does not yet constitute a binding offer. The website does not enable an immediate binding contract conclusion. Inquiries via website, email, or conversation are non-binding. Invessiv may internally document incoming inquiries, related communication data, and processing status to the extent necessary for review, handling, offer preparation, and follow-up of pre-contractual communication. A contract is formed only through an individual offer from Invessiv and its acceptance in text form or through another express agreement in text form. The binding scope and content of the services are determined by the respective offer and the specific agreements made.

Invessiv provides, in particular, project-based services in web development, automation, and digital process solutions as well as ongoing services such as support, maintenance, care, and further development. The specific scope of services is defined exclusively by the respective offer or ongoing agreement. Change requests and extensions after contract formation require separate coordination and may result in additional effort and additional remuneration.

The customer shall provide content, information, access credentials, contacts, approvals, and any other required cooperation in good time. Delays or additional effort caused by late, incomplete, or incorrect cooperation are not the responsibility of Invessiv and may reasonably extend agreed timelines. Additional effort may be invoiced separately where factually justified.

Fees, price indications, tax treatment, invoicing modalities, and the specific billing timing are determined by the respective offer, invoice, or other agreement. Prices or price indications shown on the website are, unless expressly stated otherwise, for non-binding orientation only. Unless otherwise agreed, invoices are due within 14 days from the invoice date without deduction.

Where Invessiv exceptionally enters into contracts with consumers, this is done exclusively on the basis of individual offers. Mandatory consumer protection rights and legally required information remain unaffected. If additional statutory notices, withdrawal information, or separate declarations are required for a specific contract, they will be provided separately in the relevant offer or contract process.

For defined project-based services, Invessiv provides work results for review and approval. The customer shall review them promptly and communicate any material deviations in a comprehensible manner. Justified material deviations will be remedied within a reasonable period. Ongoing services, support, and other services are not subject to formal acceptance unless expressly agreed otherwise.

The customer is responsible for the factual accuracy and legal admissibility of the content, information, and materials they provide. The customer warrants that they hold the necessary usage, trademark, personality, and other rights to the texts, images, logos, videos, fonts, and further materials they supply, and that using them as agreed does not infringe the rights of third parties. Invessiv is not obliged to review the content or materials provided by the customer for legal compliance. Where Invessiv points out possible legal or licensing risks, this does not constitute legal advice.

Technically integrating texts that the customer provides for an imprint, privacy policy, cookie notice, or comparable legal content does not include drafting or reviewing those texts. Where Invessiv prepares a technical draft or placeholder based on the customer’s input, the customer must review it independently and expressly approve it before publication. Invessiv does not provide legal advice. A legal review of the website and the services used — in particular with regard to data protection, competition, copyright, and consumer protection law — is owed only where this has been expressly agreed and is legally permissible.

Until full payment has been received, all usage rights in the work results created by Invessiv remain with Invessiv unless mandatory law provides otherwise. After full payment, the customer receives the usage rights required for the contractually agreed purpose in the agreed results. Delivery of open source code, editable project files, raw data, or other source files not expressly owed will only take place if this is expressly provided for in the offer or another agreement. Rights in open-source components, third-party assets, external libraries, plugins, fonts, or other third-party elements are governed by their respective license terms.

Hosting, domains, external software, APIs, third-party tools, platforms, licenses, and other third-party services are included in Invessiv's services only if this has been expressly agreed. Such services may be subject to separate terms, costs, and license requirements of the respective providers. Invessiv may engage suitable subcontractors or technical service providers to perform the agreed services.

The specific scope of ongoing maintenance, support, or SEO services follows from the respective offer. Unless expressly agreed otherwise, ongoing services do not include continuous 24/7 monitoring, guaranteed uninterrupted availability, or binding response or restoration times. Disruptions or additional work caused by interventions by the customer, by third parties they have engaged, or by changes outside the system maintained by Invessiv are not automatically covered by the agreed scope of services. Any chargeable work is agreed in advance.

Invessiv has unlimited liability in cases of intent and gross negligence and for damages arising from injury to life, body, or health. In cases of slight negligence involving a breach of essential contractual obligations, liability is limited to foreseeable damage typical for the contract. In all other cases, liability for slight negligence is excluded to the extent permitted by law. Mandatory statutory liability provisions, in particular under product liability law or for the benefit of consumers, remain unaffected.

Both parties shall treat as confidential any confidential information of the other party that becomes known to them in connection with the offer, contract, or collaboration and shall use it only for the performance of the respective contractual relationship.

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG), to the extent legally permissible. For contracts with merchants, legal entities under public law, or special funds under public law, the registered seat of Invessiv is the place of jurisdiction where legally permissible. Individual agreements in the offer or contract take precedence over these terms.